Experience

Wednesday, July 16th, 2014

More complimentary snacks on Virgin Australia flights

At Virgin Australia, we know that small gestures can make a big difference to the travel experience.

In February this year, we launched complimentary snacks on flights between Sydney, Melbourne and Brisbane and we’ve received such great feedback that we have decided to expand and enhance the offering even further!

From today, customers travelling on these flights will be offered a new range of snacks to satiate their appetites including raspberry pancakes for breakfast and roast vegetable sandwiches for lunch, all on the house.

Also from today, customers travelling on even more routes, specifically Melbourne-Adelaide, Melbourne-Hobart and Sydney-Gold Coast will be offered complimentary snacks, no matter what time they fly.

These can include muesli bars, biscuits and mixed nuts.

 

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Of course, customers can also purchase a range of other options on selected flights from our friendly cabin crew during the flight.

And if you’re in the mood for a drink, don’t forget, we continue to offer ‘Happy Hour’ between on a range of domestic flights scheduled between 5.00pm – 7.00pm which includes complimentary beer, cider, wine and soft drink.

To find out more about our on board menus, visit the website.

Wednesday, May 7th, 2014

A unique lounge experience

Airport lounges are typically a place for rest and relaxation before your next flight, but that doesn’t mean they can’t be entertaining as well. At Virgin Australia, we like to ensure our lounge guests thoroughly enjoy their time with us, by offering a range of different experiences during their stay.

Melb Lounge

Virtually an orchestra

Virgin Australia is proud to be the Principal Partner of the Australian Chamber Orchestra and this week, welcome their unique Virtual Experience to our Melbourne lounge. Located in a dedicated room within the lounge, the experience surrounds any guest that enters with projections of the musicians and their rich recordings. A touch-screen ‘music stand’ allows visitors to spotlight the sound and visuals of the ensemble, highlighting one particular musician, a section of instruments, or their own desired selection of players. A streaming score runs under each musician, allowing the audience to understand the complexity of the musical arrangement – and even play along! The Virtual Experience will be featuring in our Melbourne Lounge until 3rd June.

 

 

ACO-Virtual-Orchestra

Baby Grand Piano

You may have recently spotted a Baby Grand Piano, also in our Melbourne lounge playing many favourites to soothe your ears while you relax. The Yamaha Baby Grand has been popular addition to the lounge over the past few weeks, and will be a feature until 28 May 2014.

Insta - @calvinbradshaw   NeridaWinterBellBoyHatValet

Hat Valet

Last year, as travellers headed south for the “race that stops the nation”, we launched our flagship Sydney lounge by offering race-goers a unique Melbourne Cup Carnival Hat Valet service.

Not only did we have porters on standby to offer eligible guests a personalised Hat Valet service, shoe shines and blow dries were also offer to guests, to ensure they looked their very best for the carnivals.

Stay tuned for our next surprise and to learn about the array of benefits of Virgin Australia lounge membership, click here. And don’t forget, non-members can purchase Single Entry to the lounge on the day of travel with a valid Virgin Australia boarding pass.

Thursday, April 17th, 2014

Tips for travelling with children

The Easter break and school holidays are a wonderful time to go on a family holiday. Perhaps you’re a little concerned about flying with children, and wondering how to keep them occupied during the flight. As well as making sure they’re well hydrated, get a good night sleep before flying and have boiled lollies to suck on to assist with changes in cabin pressure, here are a few other ways to make your flight as smooth as possible.

 

Wireless in-flight entertainment

Let’s face it, watching in-flight movies is a great way to pass the time and keep the kids entertained. Our Wireless in-flight entertainment is available on the majority of our domestic and international fleet, and can be accessed using your personal mobile device via our free Entertainment app for iOS and Android. This is an easy way to use multiple devices during your flight, so that the whole family can watch the latest movies, music, TV shows and much more!

 

Wireless IFE

 

High Flyer passports

We’ve recently launched the ‘High Flyer’ passport, exclusively for children aged 10 and under. Before boarding each flight, young travellers can show their passport at the check-in counter to receive a stamp to remember their flight with us. These are sure to put a smile on the faces of our younger passengers, and have them sharing the news of their adventures with friends once they return home. High Flyer passports are available at all domestic check-in counters.

 

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We look forward to welcoming you and your family on board soon.

Friday, April 4th, 2014

Travel the world with Velocity Frequent Flyer

At Velocity, we connect you to the world.

Through our expansive global network, Velocity members can earn and redeem on travel to Europe, the Americas, the Middle East, Asia and beyond.

Map_Airlines

 

Throughout the journey, you’ll earn Velocity Points and Status Credits on eligible flights with Virgin Australia and our international airline partners.  You can also redeem your Points to travel to almost 600 destinations around the world.

We are proud to partner with some of the world’s best airlines:

  • Air Berlin
  • Air New Zealand
  • Delta Air Lines
  • Etihad
  • Hawaiian Airlines
  • Silk Air
  • Singapore Airlines
  • Virgin America
  • Virgin Atlantic

Want to live it up in the Big Apple? Fly direct from Brisbane, Sydney or Melbourne to Los Angeles with Virgin Australia and connect to New York City with our partner Delta Air Lines. Velocity members earn a minimum 120 Status Credits and 9,631 Velocity Points on a return Brisbane to New York trip.

Or dreaming of London? Take off from Sydney to Abu Dhabi with Virgin Australia and then on to London with our partner Etihad. Velocity members can travel Sydney to London one way from 62,500 Velocity Points plus taxes and fees.

ASOS_NYC_500x500  Houses of Parliment & London Eye

Our earn table is easy to understand with members receiving the same number of Status Credits on Virgin Australia and our major airline partners. To see how many Status Credits and Points you’ll earn on flight: http://virg.co/TmFi8.

We’ve been recognised for our reward seat availability in the Switchfly Reward Seat Availability Survey and  Freddie Awards in 2013. To find out how many Points you need to redeem flights for a trip, click here: http://virg.co/Qu1RP.

Not sure where to stay? Velocity members earn Points at over 285,000 hotels in over 37,000 cities worldwide. Make a booking through Agoda or directly with the hotel partner. You can also redeem your Points for a stay at one of 75,000 providers across 180 countries with Virgin Australia Holidays.

And need a hire car? Earn 3 Velocity Points for every $1 spent on bookings with Hertz, Thifty and Europcar within Australia and New Zealand and 800 Points per hire outside Australia and New Zealand. Redemptions are also available with Europcar. over 37,000 cities worldwide. Make a booking through Agoda or directly with the hotel partner. You can also redeem your Points for a stay at one of 75,000 providers across 180 countries with Virgin Australia Holidays.

With Velocity, the world is at your feet!

If you’re not already a Velocity member, it’s free and easy to join: http://virg.co/ONAem

 

Thursday, March 20th, 2014

Sit back and relax in style at Virgin Australia lounges

CBR LOUNGE 15 300DPI

CoffeeVirgin Australia lounges are the perfect place to relax, work or catch up in comfort ahead of your flight.

Our lounges are located at Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns, Canberra, Mackay and Gold Coast airports, and are open 45 minutes before the first departure of the day until the last flight is called for boarding.

Lounge guests enjoy a delicious Luke Mangan designed buffet menu, our famous barista coffee, premium wine, complimentary wi-fi, access to TV news services, newspapers and a wide variety of magazines.

Our recently renovated Melbourne lounge also features an Espresso Bar and a Wine Bar which are popular among business and leisure travellers alike.

SHOT 03_100_CropTo join us in our lounges, you simply need to be an eligible member or guest, or the guest of one of our members.

Velocity Platinum members flying on Virgin Australia domestic services receive complimentary access before their flight with up to three guests. Velocity Gold members and Business Class guests also receive complimentary access and can be accompanied by one guest.

Silver members enjoy two single entry lounge passes which are valid for twelve months, while annual membership and single entry passes are available for purchase.

V_premium_entry_car_ext_UCRPT1We’re very proud that we were the first Australian airline to offer our guests curbside entry to a lounge. Sydney lounge Premium Entry and Premium Valet is available to Platinum and Gold members and Business Class guests. All Virgin Australia guests can access Premium Valet at Melbourne and Brisbane airports.

We hope to see you in our lounges soon!

http://www.virginaustralia.com/us/en/experience/at-the-airport/lounge

 

Brisbane Lounge

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Thursday, March 13th, 2014

Top 5 things you need to know about Velocity

Frequent flyer programs can seem confusing but there are so many benefits to being a Velocity member and we don’t want you to miss out.  To help you get your head around the program, we’ve broken it down. Here are the top 5 things you need to know about our award-winning program.

It’s free to join

Unlike other frequent flyer programs, it’s free to be a Velocity member. There is no join fee and no annual fee.

And it only takes a couple of minutes to become a member. All we need is your name, home address, contact details and security information to ensure your privacy is protected.

https://www.velocityfrequentflyer.com/content/ProgramBenefits/JoinNow/

Status Credits vs Points

Status Credits and Points are both earned on eligible flights but the main difference between the two is in the way they reward you.

Status Credits determine your level of membership within the Velocity program. There are four levels – Red, Silver, Gold or Platinum. The more Status Credits you earn, the higher your level and the more benefits you enjoy.

Points enable you to redeem for rewards including flights with Virgin Australia and our partner airlines. Reward Seats are available from 6,900 Points and upgrades to Business start at 4,900 Points (fees and taxes apply). You can also use your Points to redeem for travel extras such as car hire and hotel stays, as well as retail products through the Velocity Rewards Store.

You don’t have to be a frequent flyer

Even if you only fly once or twice a year, it’s worth being a Velocity member because you can still reap the benefits.

eStoreFacebook_FINALOne of the easiest ways to earn Velocity Points is through credit cards. Velocity co-branded credit cards are linked to your Account so you automatically earn on your everyday purchases such as groceries and entertainment. As you can imagine, it doesn’t take long for the Points to add up! You can also transfer Points to Velocity with most credit card providers and financial institutions offering a card which allows you to do so.

Another simple way to earn Points is through the Velocity eStore. Earn Points on purchases from over 150 retailers including as Apple, ASOS and StrawberryNet.com. We’re also the only frequent flyer program in Australia to offer access to international department stores including Saks Fifth Avenue, Macy’s and Bloomingdale’s.

Access to rewards

All your hard work deserves to be rewarded and with Velocity, it can be. We’ve been recognised for our great Reward Seat availability, meaning you’ve got more chance of getting the seats you want, when you want them.

Velocity was ranked the highest of all Asia Pacific Region programs for Overall Reward Availability in the Switchfly Reward Seat Availability Survey in 2013. The program was also recognised for the Best Redemption Ability in the Middle East/Asia/Oceania region airline category at the 2013 Freddie Awards.

Family benefits

VIR0604_13_0074_2012#1B5AAFAt Velocity, we understand how much your family means to you.

Our Family Pooling benefit allows you to pool your family members’ Status Credits into the one account. It means you can reach the next level of membership sooner. You can also pool your Points, allowing you to be rewarded faster. If you haven’t done so already, simply log into your Account and set up Family Pooling under My Benefits.

Parental Leave is another great benefit for families. If you’re expecting a new addition to the family, you can pause your Silver, Gold or Platinum membership for six months so you can pick up where you left off.

Wednesday, January 29th, 2014

Ten Years Flying Internationally

Virgin Australia is today celebrating 10 years of international flights. Our first international flight, DJ7 departed Christchurch, New Zealand at 11am on 29 January 2004 for Brisbane, Australia.

Passengers celebrating on board DJ7 on January 29th, 2004!
Passengers on board DJ7 from Christchurch to Brisbane in 2004. 

Since then, we’ve grown from one international route to over 400. Virgin Australia now operates services to 16 destinations internationally and through our strategic alliance partners, offer 386 codeshare and Interline destinations across the world. Over the past 10 years, we have operated over 100,000 international flights, carrying around 15 million passengers!

To coincide with this milestone, we’re pleased to announce eight new international codeshare services which include Seattle and Boston with Delta Air Lines; Zurich, Minsk, Medina and Rome with Etihad Airways and Athens and Brunei with Singapore Airlines[1].

Pilots on board DJ7
Thumbs up from the pilots on board DJ7. 

Ten Years Young

In celebration of  10 years of international flights, we have launched a 72 hour international sale from 29 January – 31 January 2014. Economy sale fares include Brisbane to Los Angeles return from $1,435, Melbourne to Fiji from $280 one way and Sydney to Auckland from $149 one way.

For full details of our sale fares, please visit www.virginaustralia.com

 

[1] All destinations and routes are subject to relevant government approvals.

 

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Tuesday, January 21st, 2014

Velocity Inspired Adventures

At Velocity Frequent Flyer, we’re passionate about supporting the community and inspiring change  through travel.

That’s why we’re pleased to invite Velocity members to take part in an adventure of a lifetime to raise vital funds for youth at risk and Indigenous programs throughout Australia.

Velocity Inspired Adventures offer 15 unique experiences including trekking the Great Wall, cycling Cambodia and the temples of Angkor Wat and climbing Mount Kilimanjaro.

It’s an opportunity to explore exciting new destinations and experience cultures of the world, while supporting Australian charities including Starlight Children’s Foundation Australia, Black Dog Institute and Lifeline

This program seeks to raise over $1 million for Australian charities.

Through the program, Velocity members will:

Automatically qualify for a special reduced registration fee of $650, a saving of $120, when signing up for a Velocity Inspired Adventure;

Receive a $50 donation, paid directly to the member’s fundraising page, to help reach their fundraising target;

Have the opportunity to redeem Velocity Points to make a donation of $25 or $100 to any of the 15 supported charities via the Velocity Rewards Store.

 

Laos classroom small

2014/2015 Velocity Inspired Adventures

 

Great Wall of China Trek

31 August – 11 September 2014

Charity: Camp Quality

http://inspiredadventures.com.au/CampQuality/China/

 

Kokoda Trek 

12– 22 September 2014

Charity: Lifeline Australia

www.inspiredadventures.com.au/lifeline/kokoda2014velocity

 

Orangutan Jungle Trek       

16 – 26 October 2014

Charity: Variety, the Children’s Charity

www.inspiredadventures.com.au/Variety/Sumatra

 

California National Park Cycle

4 – 15 September 2014

Charity: Black Dog Institute

www.inspiredadventures.com.au/BlackDog/california

 

Vanuatu Trek

6 – 13 September 2014

Charity: Oxfam

www.inspiredadventures.com.au/Oxfam/Vanuatu

 

Vietnam Hill Tribe Trek

5 – 16 November 2014

Charity: Kids Helpline

www.inspiredadventures.com.au/KidsHelpline/Vietnam

 

Queenstown Milford Cycle

29 November – 7 December 2014

Charity: Sir David Martin Foundation

www.inspiredadventures.com.au/SirDavidMartin/NZ

 

Climb Kilimanjaro

4 – 14 February 2015

Charity: Starlight Children’s Foundation

www.inspiredadventures.com.au/starlight/kilimanjaro

 

Cambodia Trek

7 – 15 March 2015

Charity: Oaktree

www.inspiredadventures.com.au/Oaktree/Cambodia2015

 

Northern Thailand Hill Trek

18 – 28 February 2015

Charity: Youth Off The Streets

www.inspiredadventures.com.au/YouthOffTheStreets/Thailand

 

Laos Trek

18 – 26 February 2015

Charity: Plan International Australia

www.inspiredadventures.com.au/plan/laos

 

Cambodia Cycle for Homeless Youth

18 – 28 February 2015

Charity: Brisbane Youth Service

www.inspiredadventures.com.au/BrisbaneYouthService/Cambodia

 

Jordan Cycle

28 February – 11 March 2015

Charity: Oasis Youth Support Network

www.inspiredadventures.com.au/oasis/jordan

 

Larapinta Trek

29 April – 5 May 2015

Charity: AIME

www.inspiredadventures.com.au/AIME/larapinta

 

Machu Picchu

21 March – 2 April 2015

Charity: Barnardos Australia

http://www.inspiredadventures.com.au/barnardos/peru/

 

Velocity Inspired Adventures places are limited. For more information and to register: http://inspiredadventures.com.au/velocity/

Velocity members who can’t take on an adventure but still wish to show their support can redeem Velocity Points to make a donation to the charity of their choice: http://virg.co/nq6vz

If you are not a Velocity member yet, you can join for free: https://www.velocityfrequentflyer.com/content/Joinfree

Don’t miss out on an experience of a lifetime. Apply today!

Friday, November 1st, 2013

Get race ready at the new Sydney lounge

We’re celebrating the official launch of our new flagship Sydney lounge by offering race-goers a unique Melbourne Cup Carnival Hat Valet service.

As travellers head south for the “race that stops a nation”, porters will be on standby in the lead-up to the Melbourne Cup to offer eligible guests a personalised Hat Valet service, ensuring premium handling of the most important part of any race day outfit.

A range of pre-flight pampering options will also be offered including blow-dries, make-up kits by Model Co and a shoe-shining service, all designed to ensure guests arrive ready for the race.

The special service will be exclusively available in Virgin Australia’s newly transformed Sydney domestic lounge. The flagship lounge now stretches across two levels, welcomes up to 500 guests and features unique design elements including illuminated bars and curved glass privacy screens.

The service will be exclusively offered in the premium kerbside entrance of Virgin Australia’s new Sydney domestic lounge to Business Class guests, Velocity Platinum, Gold, lounge members and alliance lounge eligible guests.

The Hat Valet service will allow eligible guests with carry-on baggage to check-in their hat box straight from the lounge, enabling them to skip the terminal. Porters will hand-deliver the hat boxes to the aircraft. Upon arrival into Melbourne, the hat boxes will be personally returned to the guest.

The service will be available at the following times:

Hat Valet:

Thursday 31 October – 12.00pm – 2.35pm

Friday 1 November – 8.00am – 12.35pm

Saturday 2 November –Tuesday 5 November – 7.00am – 11.35am

Shoe-shining:

Thursday 31 October – 12.00pm – 2.00pm

Friday 1 November – Tuesday 5 November – 7.00am – 11.00am

Blow-Dries:

Saturday 2 November – 7.00am – 11.00am

Tuesday 5 November – 7.00am – 11.00am

ST KILDA V BRISBANE-F18230565-033000

Thursday, September 26th, 2013

AFL Premierships are hard to win

Unless of course your name is Joel Selwood from the Geelong FC or Jonathan Brown from Brisbane Lions FC or you played for Hawthorn, Sydney, the West Coast Eagles, Port Adelaide, Collingwood or Essendon in the last 10 years. 

History tells us that these clubs have all shared that ‘Premiership winning feeling’ in recent years with the likes of Geelong & Brisbane winning 3 flags each.

In the history of the VFL/AFL, playing for any of Carlton, Richmond, Essendon, Hawthorn, Melbourne, and North Melbourne would have given you a good chance of playing in a flag, not so much playing for the Bulldogs or the Saints.

What history also tells us is there are a lot of us former VFL/AFL Players walking the earth who have not played in a Premiership. I will forever and a day be introduced or identified as ‘former AFL player Justin Peckett as opposed to former AFL & Premiership Player Justin Peckett. I had my chance, but along with the team I was playing in we were not good enough on the day to achieve the ultimate glory of an AFL Premiership 

In 1997, I was playing for the St.Kilda FC and we played in the Grand Final against the Adelaide Crows. The Saints had been in the competition for well over 100 years and up until that stage had only won one Premiership. That was a famous win by a single point against Collingwood in 1966. Adelaide on the other hand had only been in the AFL competition for about 7 years. Obviously no one told them about earning their stripes!

As a footballer one of the most exhilarating things you can do is run out onto the MCG on Grand Final Day in front of 100,000 people. It’s what I had dreamed of as a 9 year old boy and  St. Kilda supporter at the beginning my junior footy career.  

The build-up is huge, particularly in Melbourne as the whole city gets wrapped up in Grand Final fever. Given St.Kilda’s history of underperforming we were sentimental favourites plus the whole Victorian versus South Australia tribal mentality added to the weight of expectation. The Saints would win, so everyone thought. 

The weather gets warmer, the grass looks great, the crowds at training are huge, increased media interest, people off the street are wishing you well, and players discuss where they will put their Premiership tattoo. You can’t help but get caught up in the groundswell of support and most of all; expectation. 

My ‘97 Grand Final experience started out as a truly amazing experience and by 5pm it ended in disaster and tears. The Crows had beaten us to win their first Premiership.

At the time I was 25 with another 8 years of footy in front of me and naively at the time I thought we would get another crack at it. Unfortunately for me when I retired at the end of 2006, the Saints had not played in another Grand Final.

Up until 1997 I had never been to an AFL Grand Final, as a player or spectator and I’ve never been to one since. I have never watched a replay of the ‘97 Grand Final and when people want to discuss the game with me I tend to switch off as it brings back challenging memories. It still hurts to know that I had a chance but did not take it; it hurts to watch other teams win them. I’m jealous of the joy it brings, the elation, relief & satisfaction that Premiership glory brings. 

For the past 15years, I have put on a Grand Final BBQ for my mates to help keep me distracted.  I tend to the barbie and make sure my guests are well hydrated,   I avoid the big screen as much as possible.

I am softening though, as my kids get older I find myself getting caught up in their excitement for Grand Final Day. They tell me I need to get over myself and they’re right. Virgin Australia just announced a new five year partnership with the AFL and that made me think, five years is a long time in AFL, maybe even the Saints could make a Grand Final appearance in that time, or maybe not.

To date, the Saints have had just over 1560 players put on the famous Red White & Black jumper yet only 20 players are Premiership Players.  That’s an exclusive club! This is despite recent Grand Final appearances in 1997, 2009, 2010 and seven Grand Finals in total.

I think I’m up to watching this year’s Grand Final but I might still have to look away when the victors are receiving their well earn’t medals.

It must be the most amazing experience to be introduced to the massive crowd to receive your Premiership Medal and then walk back to high five your teammates knowing you are now a part of history.

 

May the best team win, 


Justin Peckett