Get race ready at the new Sydney lounge

We’re celebrating the official launch of our new flagship Sydney lounge by offering race-goers a unique Melbourne Cup Carnival Hat Valet service.

As travellers head south for the “race that stops a nation”, porters will be on standby in the lead-up to the Melbourne Cup to offer eligible guests a personalised Hat Valet service, ensuring premium handling of the most important part of any race day outfit.

A range of pre-flight pampering options will also be offered including blow-dries, make-up kits by Model Co and a shoe-shining service, all designed to ensure guests arrive ready for the race.

The special service will be exclusively available in Virgin Australia’s newly transformed Sydney domestic lounge. The flagship lounge now stretches across two levels, welcomes up to 500 guests and features unique design elements including illuminated bars and curved glass privacy screens.

The service will be exclusively offered in the premium kerbside entrance of Virgin Australia’s new Sydney domestic lounge to Business Class guests, Velocity Platinum, Gold, lounge members and alliance lounge eligible guests.

The Hat Valet service will allow eligible guests with carry-on baggage to check-in their hat box straight from the lounge, enabling them to skip the terminal. Porters will hand-deliver the hat boxes to the aircraft. Upon arrival into Melbourne, the hat boxes will be personally returned to the guest.

The service will be available at the following times:

Hat Valet:

Thursday 31 October – 12.00pm – 2.35pm

Friday 1 November – 8.00am – 12.35pm

Saturday 2 November –Tuesday 5 November – 7.00am – 11.35am

Shoe-shining:

Thursday 31 October – 12.00pm – 2.00pm

Friday 1 November – Tuesday 5 November – 7.00am – 11.00am

Blow-Dries:

Saturday 2 November – 7.00am – 11.00am

Tuesday 5 November – 7.00am – 11.00am

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