Experience

Wednesday, May 16th, 2012

Biodiesel Trial Hits the Ground Running

We are excited to share with you the details of another key step we are taking in our sustainability strategy, aimed at reducing the environmental impact of our ground operations.

Over the next seven weeks, we are trialling the use of an environmentally-friendly biodiesel blend (B20) in one of our baggage tugs and one of our push back vehicles at Brisbane Domestic Airport.

We are proud to say the trial marks the first time an Australian airline has ever used biodiesel to power its ground service equipment.

The biodiesel used in the trial is produced locally in Narangba, Queensland by an Australian company called Ecotech Biodiesel and is made from used cooking oil and tallow. The fact that these are waste products is important to us because it means the biodiesel doesn’t compromise food production, land or water. What’s more, it has a range of environmental benefits including reduced greenhouse gas and soot emissions.

Our ultimate goal is roll out biodiesel to our ground service equipment across our other mainline ports, which could lead to a reduction in over 300 tonnes of CO2 per year.

We will keep you updated on the progress on the trial, but in the meantime, if you’re travelling through Brisbane, keep an eye out for a biodiesel-powered vehicle!

Tuesday, May 8th, 2012

Be Inspired Over Lunch with

Lorna Jane

Out of an overwhelming desire to make fashionable sports attire (activewear), former aerobics instructor, Lorna Jane Clarkson founded one of Australia’s most inspiring multi-million dollar businesses, Lorna Jane.

Two decades later, with more than 120 stores worldwide and 337,000 Facebook followers, Lorna Jane is not only an industry leader, but also a household name. On any trip to an Australian gym you’re guaranteed to find the brand’s iconic logo sported by ladies of all shapes and sizes, and confidence and abilities.

Recognising the brand’s positive effect on females, our holiday partner, Blue Holidays invites you on Breakations with the girls to be inspired over lunch with Lorna Jane.

Read more »

Tuesday, May 8th, 2012

Mother’s Day Gift Guide

Tupac sang about his; Abraham Lincoln and George Washington publicly attributed their success to theirs; while Sandra Bullock won an Oscar playing someone else’s… Mothers, they come in all shapes and sizes, and wear different hats – woman, wife, daughter and friend.

Whether she is the archetypical mother who bakes treats and tends to damaged knees, or a dynamic career woman who juggles diverse roles; all caring and loving mothers deserve praise and reverence.

While a mother’s talents, strength and love should be acclaimed every day of the year, Mother’s Day is a great time for reflection and tribute, and the perfect opportunity to give back.

Read more »

Women’s Business kit

Wednesday, May 2nd, 2012

Virgin Australia’s amenity kits among the best in the sky

At Virgin Australia, we know that the little touches can make a big difference to your travel experience. One example of this is our amenity kits. We pride ourselves on offering an amenity kit that enhances your comfort not only during your flight, but also beyond your trip. We are pleased to share the news with you that our amenity kits for our international long haul flights on board our Boeing 777 aircraft have been recognised for doing just this in the recent Global Traveler Magazine Awards.

Having tried and tested the amenity kits of eighteen international airlines, the editorial team of Global Traveler Magazine awarded our new 2012 range with:

- The Best Overall in Business Class
- The Best Spa Product for our  Vanilla & Orange Peel Hand Cream, from Australian organics brand Grown
- The Best Women’s Product for our Facial Moisturizer

To celebrate, Grown has extended a special offer to Virgin Australia’s online community from May 2nd until May 23rd. Simply enter the promotional code “11223” when you purchase any item on Grown’s website www.grown.com to receive a free 65ml Vanilla & Orange Peel Hand Cream.

The new 2012 range has been designed to incorporate more sustainable packaging, generous volumes of product to last longer throughout the travel journey and new exciting features such vibrant kit interiors and collectable postcard series in Economy Class. You can check-out the contents in the kits below:

wine and beer

Friday, April 27th, 2012

Complimentary Beer and Wine and New Hot Meals Across the Tasman

Virgin Australia now offers complimentary beer and wine to Flexi guests on flights operated between Australia and New Zealand (and return). In addition, Flexi guests will also receive new hot meal options on Trans Tasman flights.

Flexi guests can choose between a hot or continental breakfast. Hot breakfasts include scrambled eggs and bacon, or frittatas, served with fresh local fruit. Continental breakfasts include gourmet cereals (such as Bircher Muesli), a bakery item and fresh local fruit.

Lunch and dinner meals now include options such as braised lamb or butter chicken – a vegetarian selection is also available. All hot Flexi meals are served with a bread roll and dessert, including chocolates, slices, cakes or ice cream.

Premium Economy guests are privy to new Flexi meals in addition to their other on board entitlements.

afl

Friday, April 6th, 2012

Any Game Anywhere

In the realm of sport nothing quite shouts Australia, is as innately ‘True Blue’, or as characteristically ‘Occa’ as the AFL.

A game so different to other disciplines grouped under the ‘football’ moniker, the AFL was invented in Melbourne in the mid-19th century out of the desire for a winter off-sport. What started out as a match between two school-boy teams has grown into one of Australia’s favourite sports – supported by millions of face-paint wearing, team song chanting, jersey sporting die-hard fans.

Virgin Australia is proud to be one of these ardent fans, so much so that we’ve join forces with the code to become the “official airline of the AFL”. Our partnership has us following this year’s game results and teams with unrivalled passion.

We were there when Fremantle defender, Michael Johnson came good on his promise to make up for his lacklustre 2011 season. We witnessed Melbourne break convention, when they presented jumpers to their debutants in a huddle on the ground instead of in the rooms. We applauded West Coast’s forward Josh Kennedy as he booted goal after goal to help the Eagles secure a 49-point win over the Western Bulldogs.  And we joined with the nation to pay our respect for AFL champion Jim Stynes when he lost his battle with cancer.

As round two gets well underway and the league gears up for round three, we have launched – in conjunction with the AFL Event Office and Blue Holidays – our Any Game Anywhere initiative.

Any Game Anywhere is a simple, fully customised website that enables AFL fans to choose their favourite team and destination, and book game tickets, airfares and accommodation all in a few easy steps.

Virgin Australia Group Executive of Commercial, Liz Savage, said “We are very proud to be the official airline of the AFL, and Virgin Australia is excited to offer AFL fans a range of tailor made packages through this innovative new site. With the convenience of additional flights, more often, we are committed to getting fans to any game anywhere in the country”.

AFL General Manager – Commercial Operations, Darren Birch said, “Any Game Anywhere footy packages are available for all games throughout the 2012 Toyota AFL Premiership Season along with 2012 Toyota AFL Finals Series. The Any Game Anywhere site is dedicated to the AFL code providing an interactive platform for fans, hosting a load of AFL content and news to keep fans updated on their team.”

Take the hassle out of planning your AFL weekend away… All packages include airfares, accommodation and a ticket to the game.

Virgin Australia operates flights direct to the birthplace of AFL, Melbourne, daily from all state capital cities and some major regional ports.

Our holiday program, Blue Holidays in conjunction with Tourism Victoria, also has a range of AFL packages on offer, from $324* per person.

Premium Valet - V8 Supercars

Tuesday, March 27th, 2012

Virgin Australia launches Premium Valet at Brisbane Airport

We are excited to share the news with you that our Premium Valet service is now open at Brisbane Domestic Airport.

Located directly adjacent to the terminal, the new service means all Virgin Australia guests can now pull up to the kerbside, leave their keys with the valet and be checked into their flight straight away at the dedicated valet reception area.

The Premium Valet was officially launched this morning with the help of V8 Supercar Champions Craig Lowndes and Jamie Whincup, who tested out the service for the first time in TeamVodafone cars.

“As V8 drivers and frequent flyers, time is always of the essence. Having tried and tested the new Premium Valet this morning, we can say with confidence that it will make getting to the airport and then to your flight a quick and convenient process”, Craig Lowndes said.

“We know they’ll look after the car too, with undercover parking and the option for cleaning services during the car’s stay”, Jamie Whincup added.

Virgin Australia Group Executive of Product and Guest Services Martin Daley said the Premium Valet was one of a range of new products and services the airline was introducing to enhance the airport experience for guests.

“Soon Virgin Australia guests will be able to enjoy concierge services at Gold Coast and Canberra, an enhanced lounge at Perth and a brand new lounge at the Gold Coast”.

Premium Valet service at Brisbane Domestic Airport is open every day, one hour prior to the first flight until 30 minutes after the last flight of the day, with prices starting from $55.00 for up to 14 hours and $65.00 for up to 24 hours.

If you would like more information about the service, please visit our website here.

*****

Will the new Premium Valet at Brisbane Airport be a service you will look to use?

 

Premium Entry at Sydney Airport

Thursday, February 23rd, 2012

Airport Experience enhanced for Sydney, Melbourne, Brisbane

We have today announced a series of new product and service initiatives to further enhance the airport experience of Virgin Australia Guests on the Sydney-Melbourne-Brisbane triangle.

The new initiatives designed to create a more seamless travel experience for Guests include:

* A Premium Valet and dedicated check-in service at Melbourne and Brisbane domestic airports.

* A Concierge service at Gold Coast and Canberra airports, providing personalised service to Virgin Australia’s Premium Guests.

* The expansion and upgrade of Sydney and Melbourne domestic airports terminals throughout 2012, including building additional aerobridges at both airports for wide-body Airbus A330 aircraft.

Our Group Executive of Product and Guest Services Martin Daley said that with more than 15 million passengers travelling between Sydney, Melbourne and Brisbane each year, “the Triangle”, is one of the world’s busiest airline routes.

“Providing Guests with a seamless experience on the Triangle is a key focus for Virgin Australia as we progress in our strategy to become the airline of choice in Australia.

“Following our recent enhancements on these routes, including increased flight frequencies, Valet and kerbside lounge entry at Sydney Domestic Airport, and priority services for Premium Guests, we have received an overwhelming amount of positive feedback from Guests.

“The initiatives announced today are designed to build on this work, ensuring that Virgin Australia is the number one choice for travellers on “the Triangle”,” Mr. Daley said.

Other Product and service initiatives include:

* Kerb-side valet car park service in Brisbane from next month.

*Plans for a dedicated Premium Valet car park at Melbourne Domestic Airport expected to open later this year.

* A Concierge service at Gold Coast and Canberra airports will soon commence to provide exceptional personalised service to Virgin Australia’s high value guests.

Virgin Australia’s enhancements to travel on “the triangle” over the last 12 months include:

* Priority check-in; screening; boarding; and baggage.

* Business Class on all flights, including luxury leather seats on the Boeing 737-800 fleet.

* Luke Mangan designed menu.

* Newspapers on-board each weekday until noon.

* New lounges in Melbourne and Brisbane with enhancements planned for Sydney.

 

Are any of these features something that you would look to utilise when you fly with us?

 

 

V8 Supercars and Virgin Australia

Wednesday, February 15th, 2012

V8 Supercars take flight as Virgin Australia announced as official domestic airline

Virgin Australia and V8 Supercars have announced a partnership that will see us become the official domestic airline of V8 Supercars.

We will transport V8 Supercar staff and the majority of teams to the 15 Australian events across the country and one in New Zealand, as well as offering motorsport fans great savings for flights and holiday packages when they want to travel to those events!

V8 Supercar CEO David Malone said the deal was a fantastic arrangement for V8 Supercars and fans, again elevating the sport to one of the big players in Australia. Read more »

Friends at Sydney Airport

Tuesday, February 14th, 2012

Love from Virgin Australia

Love comes in many different forms.

Some say that Valentine’s Day is about flowers and chocolates and spending time with the people we love.

While that may be true, Valentine’s Day also got us thinking into what “love” is to us.

Read more »