Experience

Premium Valet - V8 Supercars

Tuesday, March 27th, 2012

Virgin Australia launches Premium Valet at Brisbane Airport

We are excited to share the news with you that our Premium Valet service is now open at Brisbane Domestic Airport.

Located directly adjacent to the terminal, the new service means all Virgin Australia guests can now pull up to the kerbside, leave their keys with the valet and be checked into their flight straight away at the dedicated valet reception area.

The Premium Valet was officially launched this morning with the help of V8 Supercar Champions Craig Lowndes and Jamie Whincup, who tested out the service for the first time in TeamVodafone cars.

“As V8 drivers and frequent flyers, time is always of the essence. Having tried and tested the new Premium Valet this morning, we can say with confidence that it will make getting to the airport and then to your flight a quick and convenient process”, Craig Lowndes said.

“We know they’ll look after the car too, with undercover parking and the option for cleaning services during the car’s stay”, Jamie Whincup added.

Virgin Australia Group Executive of Product and Guest Services Martin Daley said the Premium Valet was one of a range of new products and services the airline was introducing to enhance the airport experience for guests.

“Soon Virgin Australia guests will be able to enjoy concierge services at Gold Coast and Canberra, an enhanced lounge at Perth and a brand new lounge at the Gold Coast”.

Premium Valet service at Brisbane Domestic Airport is open every day, one hour prior to the first flight until 30 minutes after the last flight of the day, with prices starting from $55.00 for up to 14 hours and $65.00 for up to 24 hours.

If you would like more information about the service, please visit our website here.

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Will the new Premium Valet at Brisbane Airport be a service you will look to use?

 

Premium Entry at Sydney Airport

Thursday, February 23rd, 2012

Airport Experience enhanced for Sydney, Melbourne, Brisbane

We have today announced a series of new product and service initiatives to further enhance the airport experience of Virgin Australia Guests on the Sydney-Melbourne-Brisbane triangle.

The new initiatives designed to create a more seamless travel experience for Guests include:

* A Premium Valet and dedicated check-in service at Melbourne and Brisbane domestic airports.

* A Concierge service at Gold Coast and Canberra airports, providing personalised service to Virgin Australia’s Premium Guests.

* The expansion and upgrade of Sydney and Melbourne domestic airports terminals throughout 2012, including building additional aerobridges at both airports for wide-body Airbus A330 aircraft.

Our Group Executive of Product and Guest Services Martin Daley said that with more than 15 million passengers travelling between Sydney, Melbourne and Brisbane each year, “the Triangle”, is one of the world’s busiest airline routes.

“Providing Guests with a seamless experience on the Triangle is a key focus for Virgin Australia as we progress in our strategy to become the airline of choice in Australia.

“Following our recent enhancements on these routes, including increased flight frequencies, Valet and kerbside lounge entry at Sydney Domestic Airport, and priority services for Premium Guests, we have received an overwhelming amount of positive feedback from Guests.

“The initiatives announced today are designed to build on this work, ensuring that Virgin Australia is the number one choice for travellers on “the Triangle”,” Mr. Daley said.

Other Product and service initiatives include:

* Kerb-side valet car park service in Brisbane from next month.

*Plans for a dedicated Premium Valet car park at Melbourne Domestic Airport expected to open later this year.

* A Concierge service at Gold Coast and Canberra airports will soon commence to provide exceptional personalised service to Virgin Australia’s high value guests.

Virgin Australia’s enhancements to travel on “the triangle” over the last 12 months include:

* Priority check-in; screening; boarding; and baggage.

* Business Class on all flights, including luxury leather seats on the Boeing 737-800 fleet.

* Luke Mangan designed menu.

* Newspapers on-board each weekday until noon.

* New lounges in Melbourne and Brisbane with enhancements planned for Sydney.

 

Are any of these features something that you would look to utilise when you fly with us?

 

 

V8 Supercars and Virgin Australia

Wednesday, February 15th, 2012

V8 Supercars take flight as Virgin Australia announced as official domestic airline

Virgin Australia and V8 Supercars have announced a partnership that will see us become the official domestic airline of V8 Supercars.

We will transport V8 Supercar staff and the majority of teams to the 15 Australian events across the country and one in New Zealand, as well as offering motorsport fans great savings for flights and holiday packages when they want to travel to those events!

V8 Supercar CEO David Malone said the deal was a fantastic arrangement for V8 Supercars and fans, again elevating the sport to one of the big players in Australia. Read more »

Friends at Sydney Airport

Tuesday, February 14th, 2012

Love from Virgin Australia

Love comes in many different forms.

Some say that Valentine’s Day is about flowers and chocolates and spending time with the people we love.

While that may be true, Valentine’s Day also got us thinking into what “love” is to us.

Read more »

Take a Hamilton Island Breakation

Tuesday, February 7th, 2012

Breakations launches Hamilton Island holidays, Facebook app and exclusive offer

What happens when an overdue break meets a short vacation? They run away together on a Breakation.

But what is a Breakation you say?

The team at Blue Holidays, the holiday partner of Virgin Australia, have essentially created the “new” short vacation, where your much needed break becomes a mini holiday!

Our point of difference is that fact that these holiday packages are individually tailored to the different people planning the trip. It’s not just couples who can have fun and reconnect — there are short break escapes for everybody, from the boys’ adventure to the girls’ getaway and the much-needed mini family holiday. Read more »

Virgin Australia working towards better Sustainability

Thursday, December 22nd, 2011

Virgin Australia Expands Biofuel Possibilities With New Partnership

At Virgin Australia, we are always keen to support projects that foster the environment, Australian innovation and regional economies. That’s why we were drawn to Licella; an Australian-based biofuel company that has developed a unique, new process that converts waste into sustainable, aviation fuel. Read more »