News

Wednesday, September 3rd, 2014

Introducing our new Lounge menu

From today, you will be able to find a range of new menu options in our domestic lounges including bacon and eggs, Peking duck pancakes, and pumpkin tortellini.

Lounges will offer will be serving six new menus over the coming months which will continue to be refreshed to ensure variety and choice for the broad range of taste buds that enter the lounges every day.

- New dishes included on our lounge menus include:
- American style bacon, scrambled eggs, hash browns and baked beans
- Greek yoghurt shots with muesli and fresh fruit toppings and cold press vegie juice shots
- Roast Peking duck pancakes served with cucumber, spring onion and hoisin sauce
- Fresh pumpkin tortellini with creamy pesto sauce and shredded parmesan
- Authentic Vietnamese beef pho with noodles, bean shoots, coriander, mint and chilli

Streaky Bacon and Scrambled Eggs    Baked Beans and Hash Browns

Yoghurt shots and cold pressed vegie juice shots    Barista coffee and cold press vegie juice shots

For added interest we have also launched themed Afternoon Pop Up menus. These will include options such as classic Vietnamese banh mi with roast pork, pickled carrot, cucumber and chili and torched salmon nigiri with teriyaki sauce, seasoned sesame seeds and Japanese mayonnaise.

Roast Beef Roll    Pie & Pea Mash

We’d love to get your feedback on these great new dishes so don’t forget to share your pictures on Instagram or Twitter tagging #virginaustralia.

To find out more about how to gain entry into our lounge click here.

Thursday, August 14th, 2014

To Infinity and Beyond!

One lucky Australian receives the ultimate upgrade, to Space Class.

Everyone loves to be upgraded when they fly, so we recently asked ourselves how we could take this concept to new heights.  In a world first initiative we gave members of our award-winning Velocity Frequent Flyer program the opportunity to win the ultimate upgrade, to Space Class.

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For their chance to become one of just a handful of people to have the opportunity to travel to Space we asked what they would do to receive the upgrade. The response was incredible and supported research which showed the majority of Australians harbour ambitions to travel to Space.

The once in a lifetime opportunity includes:

- An exclusive seat on board SpaceshipTwo, the world’s first commercial manned spaceship
- Certified astronaut status
- Velocity Frequent Flyer Platinum membership
- Unique experiences and events at Spaceport in New Mexico
- Visit to Mojave Spaceport to see construction progress first hand, science behind commercial space travel and test flights
- VIP invitations to media events and astronaut forums
- Access to a unique global network of first time certified astronauts from around the world

After an exhaustive judging process we would like to congratulate Scott Copeland for the Upgrade To Space.  Scott told us that when he was in grade 5 he was told by his primary school teacher that he would never become an astronaut. His pledge, if he was upgraded to space class, was to find his teacher to tell her that dreams can come true.

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He will soon be heading into space to join a select group of people who have ever witnessed Earth from such heights.

We will be following Scott’s progress throughout his training and preparations for take-off.

Make sure you follow Velocity Frequent Flyer on Facebook here to keep follow his journey. You can also join Velocity Frequent Flyer by clicking here to find out about new initiatives and to take advantage of all of the benefits the program offers.

Spaceport-2         White-Knight-2_4

Friday, May 2nd, 2014

Supporting Starlight Day

Today is Starlight Day, and we’ve been the official wish partner of the Starlight Children’s Foundation for the past three years. We’re proud to help the Starlight to continue to deliver life-changing wishes to an increasing number of seriously ill children and their families.

 

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We support the Starlight Foundation in a number of ways, including providing flights for seriously ill children and their families, sponsoring and donating prizes to significant fundraising events, promoting fundraising opportunities in our airports and active involvement from our team members in the Starlight Express Rooms at hospitals.

During our partnership, over 400 Starlight children have selected a wish that involved travel with Virgin Australia and last year, we were pleased to fly a charter flight with 100 Starlight kids and their families on board.

This Starlight Day, we are encouraging our customers to donate when passing through Sydney domestic airport, or online at www.starlightday.org.au

 

Friday, March 28th, 2014

Giving back to AFL in WA

We’re proud to announce that we’ve become the Official Airline of the Fremantle Football Club and the Premier Partner and Official Airline of the West Coast Eagles for the next five years.

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As part of our ongoing commitment to WA, we’ve also unveiled a unique ‘give-back’ program designed to deepen the support between fans and clubs. From today, we’ll be giving $10 back to clubs for every flight taken by Velocity Frequent Flyer members who register their club preference during the 2014 Toyota AFL Premiership Season.

This allows Dockers and Eagles fans to support their club every time they fly with us during the 2014 season at no extra cost, so we’d love to see our Velocity members get involved!

To be a part of the give-back program, simply sign-up to Velocity Frequent Flyer for free at www.velocityfrequentflyer.com/westcoasteagles or www.velocityfrequentflyer.com/fremantle.

If you’re already a Velocity member, you can register your support for your chosen club at www.velocityfrequentflyer.com.

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On top of giving back to their club, we’ll also be rewarding the WA Velocity Frequent Flyer fans that fly the most during the season, with an exclusive seat on board a charter flight from Perth to the AFL Grand Final, including tickets to the game and accommodation at Accor Hotels.

Show your support for you club by registering at the links above. Once registered, the more you fly, the more we give-back!

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Friday, February 28th, 2014

Virgin Australia unveils new Melbourne lounge

We’re proud to officially unveil the new Virgin Australia Melbourne lounge, designed to enhance the travel experience for leisure and business travellers out of the Melbourne domestic terminal.

During the six-month transformation project, we’ve doubled the existing space in size to become the most expansive lounge in our network, and feature new service elements including a Wine Bar and an Espresso Bar.

 

Wine Bar at the Virgin Australia Melbourne Lounge

Wine Bar at the Virgin Australia Melbourne Lounge

 

In conjunction with the lounge, we’ve also launched our first Premium Valet service at Melbourne domestic airport, allowing guests to drop off their car seamlessly before their flight.

But we’re not done yet.

The Melbourne lounge experience will soon include its first ‘Premium Exit’ in July 2014. Located within the lounge, the dedicated security screening point will allow guests to move seamlessly to their departure gate. We know that time is of the essence for many travellers and we look forward to introducing this innovative service, allowing guests to save time and enjoy more of the lounge prior to their flight.

The 1209m2 lounge seats 604 guests and features:

  • All day-dining and barista service
  • Two meeting rooms
  • A Wine Bar, offering a premium selection of wine and beer
  • An Espresso Bar
  • Business services including complimentary Wi-Fi, power, PCs and printers
  • Entertainment options including newspapers, premium magazine titles; and 10 high-definition televisions featuring FOXTEL and free-to-air programming.

For more information on our lounge network, and to find out how to become a lounge member, please visit our website.

 

Virgin Australia Melbourne Lounge

Virgin Australia Melbourne Lounge

Tuesday, January 7th, 2014

The Flying Maiden

The Flying Maiden was originally developed in the style of Alberto Vargas, a pinup artist of the 1940s whose work was famously emulated on the nose of many WWII aircraft.

She was then contemporised by brand design firm Hulsbosch for Virgin Australia.

She is the stylish guardian of your Virgin Australia experience whether flying between capital cities or between countries.

VH YIT Maiden LH

The Flying Maiden is seen on the side of Virgin Australia aircraft, at our airport terminals and lounges around the country. Our partner airline, Virgin Atlantic also features its own version of the Flying Maiden, the Scarlet Lady, on its aircraft.

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When travelling with us, many of our guests enjoy taking photos of the Flying Maiden. Please share your photos with us on the Virgin Australia Facebook page, @virginaustralia on Twitter or #virginaustralia on Instagram.

20110602 Virgin Australia YR801 3664 (VOZ) 737-800 Take off and Taxi

Friday, November 1st, 2013

Get race ready at the new Sydney lounge

We’re celebrating the official launch of our new flagship Sydney lounge by offering race-goers a unique Melbourne Cup Carnival Hat Valet service.

As travellers head south for the “race that stops a nation”, porters will be on standby in the lead-up to the Melbourne Cup to offer eligible guests a personalised Hat Valet service, ensuring premium handling of the most important part of any race day outfit.

A range of pre-flight pampering options will also be offered including blow-dries, make-up kits by Model Co and a shoe-shining service, all designed to ensure guests arrive ready for the race.

The special service will be exclusively available in Virgin Australia’s newly transformed Sydney domestic lounge. The flagship lounge now stretches across two levels, welcomes up to 500 guests and features unique design elements including illuminated bars and curved glass privacy screens.

The service will be exclusively offered in the premium kerbside entrance of Virgin Australia’s new Sydney domestic lounge to Business Class guests, Velocity Platinum, Gold, lounge members and alliance lounge eligible guests.

The Hat Valet service will allow eligible guests with carry-on baggage to check-in their hat box straight from the lounge, enabling them to skip the terminal. Porters will hand-deliver the hat boxes to the aircraft. Upon arrival into Melbourne, the hat boxes will be personally returned to the guest.

The service will be available at the following times:

Hat Valet:

Thursday 31 October – 12.00pm – 2.35pm

Friday 1 November – 8.00am – 12.35pm

Saturday 2 November –Tuesday 5 November – 7.00am – 11.35am

Shoe-shining:

Thursday 31 October – 12.00pm – 2.00pm

Friday 1 November – Tuesday 5 November – 7.00am – 11.00am

Blow-Dries:

Saturday 2 November – 7.00am – 11.00am

Tuesday 5 November – 7.00am – 11.00am

Image: AIME

Friday, August 30th, 2013

National Hoodie Day 2013

Virgin Australia proudly supports the Australian Indigenous Mentoring Experience (AIME) – a mentoring program that partners university students in one-to-one mentoring relationships with Indigenous Australian high school students.

Their dynamic educational program gives Indigenous high school students the skills, opportunities, belief and confidence to finish school at the same rate as their peers. A number of the Virgin Australia team offer their time to mentor high school and university students as they venture through their educational path.

Today, 30 August AIME celebrates National Hoodie Day. To get involved, purchase an AIME hoodie to help support the work they do to help ‘do better tomorrow’.

Get involved and visit aimementoring.com

Tuesday, July 2nd, 2013

Four legs. 300 Points.

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We know pets are part of the family and in an Australian-first Velocity Frequent Flyer members can earn Points for travelling with a cat or dog on a Virgin Australia domestic flight.

Breaking new ground in the loyalty space, from July, Velocity members can now earn 300 Points each time their dog or cat flies on Virgin Australia’s expansive domestic network. Silver, Gold and Platinum members will also receive a special Points bonus.

This new initiative was launched by Velocity Frequent Flyer Chief Executive Officer Neil Thompson, joined by celebrity vet and animal lover, Dr Chris Brown at Sydney Airport.

Velocity Frequent Flyer has launched a nation-wide search to find an official pet ambassador for the program. Over the coming 4 weeks, Australians are invited to enter their cat or dog into the competition via Facebook. Visit Velocity Frequent Flyer’s Facebook page for instructions. The chosen pet will receive the title of ‘Velocity Pet Ambassador’, will be featured in future Velocity marketing campaigns and will receive a Velocity pet gift pack.

To find out more about the pet program, visit http://www.velocityfrequentflyer.com/pets

CBR LOUNGE 15 300DPI (Custom)

Wednesday, March 13th, 2013

A new dawn for flying to Canberra

Today was an exciting day for our airline as we heralded a new standard in flying to and from our nation’s capital.

Just in time for Canberra’s 100th birthday, we opened the doors to our brand new lounge.

The 300m² space offers sweeping views across the tarmac and exclusive design elements including Marblo bars, natural stone flooring, Walter Knoll chairs and a gourmet menu designed by renowned Australian chef Luke Mangan.

The lounge is located within the new state-of-the-art ‘Airvolution’ terminal, enabling a seamless journey from our check-in desks to new departure gates.

We have also completed the refurbishment program on board our Embraer E190 fleet, which fly to Canberra from Sydney, Melbourne and Brisbane.

This means that our guests can now enjoy a refreshed on board experience. This includes our new Business Class, which features luxury leather seats, a newly configured seating design with a 2:1 layout, gourmet menu options and coat-check service, complemented by the best of service.

We fly to the highest number of destinations to and from Canberra and we look forward to welcoming guests to the new Virgin Australia travel experience.