Thursday, February 23rd, 2012
We have today announced a series of new product and service initiatives to further enhance the airport experience of Virgin Australia Guests on the Sydney-Melbourne-Brisbane triangle.
The new initiatives designed to create a more seamless travel experience for Guests include:
* A Premium Valet and dedicated check-in service at Melbourne and Brisbane domestic airports.
* A Concierge service at Gold Coast and Canberra airports, providing personalised service to Virgin Australia’s Premium Guests.
* The expansion and upgrade of Sydney and Melbourne domestic airports terminals throughout 2012, including building additional aerobridges at both airports for wide-body Airbus A330 aircraft.
Our Group Executive of Product and Guest Services Martin Daley said that with more than 15 million passengers travelling between Sydney, Melbourne and Brisbane each year, “the Triangle”, is one of the world’s busiest airline routes.
“Providing Guests with a seamless experience on the Triangle is a key focus for Virgin Australia as we progress in our strategy to become the airline of choice in Australia.
“Following our recent enhancements on these routes, including increased flight frequencies, Valet and kerbside lounge entry at Sydney Domestic Airport, and priority services for Premium Guests, we have received an overwhelming amount of positive feedback from Guests.
“The initiatives announced today are designed to build on this work, ensuring that Virgin Australia is the number one choice for travellers on “the Triangle”,” Mr. Daley said.
Other Product and service initiatives include:
* Kerb-side valet car park service in Brisbane from next month.
*Plans for a dedicated Premium Valet car park at Melbourne Domestic Airport expected to open later this year.
* A Concierge service at Gold Coast and Canberra airports will soon commence to provide exceptional personalised service to Virgin Australia’s high value guests.
Virgin Australia’s enhancements to travel on “the triangle” over the last 12 months include:
* Priority check-in; screening; boarding; and baggage.
* Business Class on all flights, including luxury leather seats on the Boeing 737-800 fleet.
* Luke Mangan designed menu.
* Newspapers on-board each weekday until noon.
* New lounges in Melbourne and Brisbane with enhancements planned for Sydney.
Are any of these features something that you would look to utilise when you fly with us?
Wednesday, February 15th, 2012
Virgin Australia and V8 Supercars have announced a partnership that will see us become the official domestic airline of V8 Supercars.
We will transport V8 Supercar staff and the majority of teams to the 15 Australian events across the country and one in New Zealand, as well as offering motorsport fans great savings for flights and holiday packages when they want to travel to those events!
V8 Supercar CEO David Malone said the deal was a fantastic arrangement for V8 Supercars and fans, again elevating the sport to one of the big players in Australia. Read more »
Tuesday, February 14th, 2012
Love comes in many different forms.
Some say that Valentine’s Day is about flowers and chocolates and spending time with the people we love.
While that may be true, Valentine’s Day also got us thinking into what “love” is to us.
Read more »
Thursday, February 9th, 2012
If sustainable lifestyles were a big red box, what would you find inside?
Organic produce, a bicycle, solar panels?
This question was posed to Virgin CEOs around the world and their responses have been captured in a new short film, which can be seen below. Read more »
Tuesday, February 7th, 2012
What happens when an overdue break meets a short vacation? They run away together on a Breakation.
But what is a Breakation you say?
The team at Blue Holidays, the holiday partner of Virgin Australia, have essentially created the “new” short vacation, where your much needed break becomes a mini holiday!
Our point of difference is that fact that these holiday packages are individually tailored to the different people planning the trip. It’s not just couples who can have fun and reconnect — there are short break escapes for everybody, from the boys’ adventure to the girls’ getaway and the much-needed mini family holiday. Read more »
Tuesday, January 24th, 2012
Australians in Film is bringing the fabulous back to Tuesday night with their screening of Man on a Ledge. Oh yes, it is the latest Sam Worthington flick.
Not only will the evening feature Australians on the silver screen, but drinks will be served prior to the showing and there will be a reception to follow. Let’s face it, it’s the best thing Tuesday has going for it.
As the presenting sponsor and the official airline of Australians in Film, we want to treat eight lucky fans to a pair of passes to this fabulous movie night. Read more »
Sunday, January 22nd, 2012
Australian beaches. Sun, surf, beach towels, lifesavers…Virgin Australia Cabin Crew? If you were at Coogee beach this morning, you may have been surprised to see this unlikely mix.
Rest assure – you weren’t seeing things; this morning’s events marked the beginning of an exciting new partnership. From today, Virgin Australia is the new official airline of Surf Life Saving Australia. Together, we will be raising awareness about the importance of surf safety for international and domestic tourists on our beaches. Read more »
Friday, January 20th, 2012
We’ve heard from our frequent flyers that more hot food would be appreciated in our Lounges
In addition to the toasties, soups, salads, themed meal and pass-around pizza and cocktails pies (5-7pm), you can now enjoy a hot dog, curry, or Mexican feast. A sample of what’s on offer (Sydney lounge dinner menu) follows:
Luke Mangan self-service Hot Dogs
Pass arounds 5-7pm – mozzarella pizza, lamb and rosemary mini-pies; minestrone soup; Israeli cous cous, Thai noodle, potato with sour cream and herbs salads; make your own Greek salad – meatballs, tzatiki, Greek salad (no feta), marinated feta cheese, pita pocket, Mexican cantina – chickpea & chorizo, tortillas, avocado dip, sour cream, corn chips, caramel slice, and a cheese plate. While hot dogs are on Melbourne’s menu, and curry is in Brisbane.
This has of course been designed by our chef, Luke Mangan! Read more »
Wednesday, January 18th, 2012
Today is a landmark day for Virgin Australia.
Our airline has today launched Business Class on most domestic routes across the country that are operated by Boeing 737-700 and 737-800 aircraft, and on the airline’s fleet of Airbus A330 aircraft, giving Australian travellers choice in Business Class for the first time in over a decade. Read more »
Monday, January 16th, 2012
Let’s start the year with good news!
Not only have we begun the year with the inaugural commercial flight between Brisbane and Emerald, but we have announced that from today, tickets are on-sale for a double daily return service between Melbourne and Perth, operated by our Airbus A330.
From May 14th 2012, the Airbus A330 will operate two daily return services including a daily peak-return morning service from Melbourne to Sydney. Read more »