Friday, April 4th, 2014
At Velocity, we connect you to the world.
Through our expansive global network, Velocity members can earn and redeem on travel to Europe, the Americas, the Middle East, Asia and beyond.
Throughout the journey, you’ll earn Velocity Points and Status Credits on eligible flights with Virgin Australia and our international airline partners. You can also redeem your Points to travel to almost 600 destinations around the world.
We are proud to partner with some of the world’s best airlines:
- Air Berlin
- Air New Zealand
- Delta Air Lines
- Hawaiian Airlines
- Silk Air
- Singapore Airlines
- Virgin America
- Virgin Atlantic
Want to live it up in the Big Apple? Fly direct from Brisbane, Sydney or Melbourne to Los Angeles with Virgin Australia and connect to New York City with our partner Delta Air Lines. Velocity members earn a minimum 120 Status Credits and 9,631 Velocity Points on a return Brisbane to New York trip.
Or dreaming of London? Take off from Sydney to Abu Dhabi with Virgin Australia and then on to London with our partner Etihad. Velocity members can travel Sydney to London one way from 62,500 Velocity Points plus taxes and fees.
Our earn table is easy to understand with members receiving the same number of Status Credits on Virgin Australia and our major airline partners. To see how many Status Credits and Points you’ll earn on flight: http://virg.co/TmFi8.
We’ve been recognised for our reward seat availability in the Switchfly Reward Seat Availability Survey and Freddie Awards in 2013. To find out how many Points you need to redeem flights for a trip, click here: http://virg.co/Qu1RP.
Not sure where to stay? Velocity members earn Points at over 285,000 hotels in over 37,000 cities worldwide. Make a booking through Agoda or directly with the hotel partner. You can also redeem your Points for a stay at one of 75,000 providers across 180 countries with Virgin Australia Holidays.
And need a hire car? Earn 3 Velocity Points for every $1 spent on bookings with Hertz, Thifty and Europcar within Australia and New Zealand and 800 Points per hire outside Australia and New Zealand. Redemptions are also available with Europcar. over 37,000 cities worldwide. Make a booking through Agoda or directly with the hotel partner. You can also redeem your Points for a stay at one of 75,000 providers across 180 countries with Virgin Australia Holidays.
With Velocity, the world is at your feet!
If you’re not already a Velocity member, it’s free and easy to join: http://virg.co/ONAem
Friday, March 28th, 2014
We’re proud to announce that we’ve become the Official Airline of the Fremantle Football Club and the Premier Partner and Official Airline of the West Coast Eagles for the next five years.
As part of our ongoing commitment to WA, we’ve also unveiled a unique ‘give-back’ program designed to deepen the support between fans and clubs. From today, we’ll be giving $10 back to clubs for every flight taken by Velocity Frequent Flyer members who register their club preference during the 2014 Toyota AFL Premiership Season.
This allows Dockers and Eagles fans to support their club every time they fly with us during the 2014 season at no extra cost, so we’d love to see our Velocity members get involved!
To be a part of the give-back program, simply sign-up to Velocity Frequent Flyer for free at www.velocityfrequentflyer.com/westcoasteagles or www.velocityfrequentflyer.com/fremantle.
If you’re already a Velocity member, you can register your support for your chosen club at www.velocityfrequentflyer.com.
On top of giving back to their club, we’ll also be rewarding the WA Velocity Frequent Flyer fans that fly the most during the season, with an exclusive seat on board a charter flight from Perth to the AFL Grand Final, including tickets to the game and accommodation at Accor Hotels.
Show your support for you club by registering at the links above. Once registered, the more you fly, the more we give-back!
Tuesday, March 12th, 2013
By Alex Tilbury
Published in Escape
February 17, 2013
Loyalty card points junkies can now “earn and burn” faster with Virgin Australia’s Velocity card, with a new hotel partnership and the promise of more innovations this year.
Virgin’s frequent flyer program has paired with the Morgans Hotel Group, owner of 13 boutique hotels, mostly in the US.
Data from the Velocity Frequent Flyer program shows its customers stay faithful to their partners to accrue points. So the partnership of Virgin and Morgans reinforces that many Virgin customers fly to LA and New York.
Chief executive officer of the Velocity Frequent Flyer program Neil Thompson is one of this industry’s most experienced loyalty card players. He ran the Qantas Frequent Flyer program until 2007, then worked as a loyalty program consultant in New York.
Thompson says frequent flyer loyalty programs are all about “earn ability” so members can “earn and burn quickly”.
“With us you can start to accumulate pretty quickly. People tend to focus their spending around our partners, so we choose partners that will fast-track our members.”
“We have set a target of five million members by the end of 2015 and I am very comfortable that we are well on track,” he tells Escape. “We are not trying to be the biggest loyalty program, in terms of numbers, but we aim to be the most interesting and innovative. You are going to see a pipeline of new innovations over the next six months plus we’ll expand the program to do things a bit differently.”
For Virgin, the name of the game is “relevance”.
“We know our customers, so we focus on parts of the world that we know our customers fly to,” Thompson says.
“Watch this space – there are plenty of things to come in 2013. If you use the Velocity credit card and go shopping, you will earn points. If you stay at the Mondrian (owned by Morgans Hotel Group in Los Angeles), you’ll earn points.
“The whole Morgans group is very cool. They get a mix of business and premium leisure travellers just like us they are often one and the same person. Both Virgin and Morgans know their premium leisure and business customers want to stay in gateway cities with dynamic night lives in resort markets.”
If you are heading to California with Virgin Australia, remember the Mondrian in LA is at 8440 Sunset Blvd, West Hollywood (next to the House of Blues). I say remember because there is no sign outside.
It’s been said if you don’t know where the Mondrian is then maybe you don’t belong there. It’s a little tongue-in-cheek and popular with film and television celebrities.
Even the stony-faced US Customs officer was impressed I was staying at the Mondrian. “I drive past the Mondrian every day on my way to work, it has got that awesome Skybar.”
Mondrian general manager Jeff Kulek describes his hotel as a “personal playground for guests”. The guestrooms all have the same TV/mirror shaped like a huge looking glass, to convey an “Alice in Wonderland” effect. The guest is “always the star of the show”.
Kulek said the airline partnership was a first for the hotel group.
“We are very choosy but we see similarities with Virgin. Personally I love how you can do the seat-to-seat chat in-flight.” (Seat-to-seat chat allows flyers to keep in touch during a trip).
“The Hiltons of the world are all made from the same cookie cutter. We are the creator of the boutique hotel and we feel that other hotels like W are all imitators. We are the original and we are very proud of that,” Kulek says.
After a one-hour Virgin America flight north to San Francisco, I stayed at Clift (495 Geary St) near Union Square. The lobby is dark and full of avant garde art pieces. Clift is elegant and possibly pretentious, but most definitely fabulous.
The Morgans Hotel rates range from $US250-$US500 ($A245-$A490) a night, and you’ll get 1000 Velocity points a stay. Or 2000 points for bookings before February 28 for travel until March 31.