Frequent flyer programs can seem confusing but there are so many benefits to being a Velocity member and we don’t want you to miss out. To help you get your head around the program, we’ve broken it down. Here are the top 5 things you need to know about our award-winning program.
It’s free to join
Unlike other frequent flyer programs, it’s free to be a Velocity member. There is no join fee and no annual fee.
And it only takes a couple of minutes to become a member. All we need is your name, home address, contact details and security information to ensure your privacy is protected.
Status Credits vs Points
Status Credits and Points are both earned on eligible flights but the main difference between the two is in the way they reward you.
Status Credits determine your level of membership within the Velocity program. There are four levels - Red, Silver, Gold or Platinum. The more Status Credits you earn, the higher your level and the more benefits you enjoy.
Points enable you to redeem for rewards including flights with Virgin Australia and our partner airlines. Reward Seats are available from 6,900 Points and upgrades to Business start at 4,900 Points (fees and taxes apply). You can also use your Points to redeem for travel extras such as car hire and hotel stays, as well as retail products through the Velocity Rewards Store.
You don’t have to be a frequent flyer
Even if you only fly once or twice a year, it’s worth being a Velocity member because you can still reap the benefits.
One of the easiest ways to earn Velocity Points is through credit cards. Velocity co-branded credit cards are linked to your Account so you automatically earn on your everyday purchases such as groceries and entertainment. As you can imagine, it doesn’t take long for the Points to add up! You can also transfer Points to Velocity with most credit card providers and financial institutions offering a card which allows you to do so.
Another simple way to earn Points is through the Velocity eStore. Earn Points on purchases from over 150 retailers including as Apple, ASOS and StrawberryNet.com. We're also the only frequent flyer program in Australia to offer access to international department stores including Saks Fifth Avenue, Macy's and Bloomingdale's.
Access to rewards
All your hard work deserves to be rewarded and with Velocity, it can be. We’ve been recognised for our great Reward Seat availability, meaning you’ve got more chance of getting the seats you want, when you want them.
Velocity was ranked the highest of all Asia Pacific Region programs for Overall Reward Availability in the Switchfly Reward Seat Availability Survey in 2013. The program was also recognised for the Best Redemption Ability in the Middle East/Asia/Oceania region airline category at the 2013 Freddie Awards.
At Velocity, we understand how much your family means to you.
Our Family Pooling benefit allows you to pool your family members’ Status Credits into the one account. It means you can reach the next level of membership sooner. You can also pool your Points, allowing you to be rewarded faster. If you haven’t done so already, simply log into your Account and set up Family Pooling under My Benefits.
Parental Leave is another great benefit for families. If you’re expecting a new addition to the family, you can pause your Silver, Gold or Platinum membership for six months so you can pick up where you left off.